SHIPPING

Shipping Information

At Studix, we are committed to delivering your orders promptly and efficiently. Please read the information below to understand our shipping policies, options, and procedures.

Processing Time:

  • Orders are typically processed within 1-2 business days after payment confirmation.
  • During peak seasons or promotional periods, processing times may be slightly extended.

Shipping Methods & Delivery Times:

  • Standard Shipping: Estimated delivery within 5-12 business days.
  • International Shipping: Delivery times vary depending on the destination and shipping method selected.

Shipping Rates:

  • Shipping rates are calculated based on the weight, dimensions, and destination of your order.
  • We may offer free shipping promotions for qualifying orders.

Order Tracking:

  • Once your order is shipped, you will receive a shipping confirmation email containing tracking information.
  • You can track the status of your order using the provided tracking number through our website or the carrier's website.

Shipping Restrictions:

  • We currently ship within the Netherlands and to select international destinations.
  • Certain products may have shipping restrictions due to legal or logistical reasons. Please refer to product descriptions for more information.

Delivery Issues:

  • In the event of delivery delays or issues, please contact our customer service team for assistance.
  • We will work diligently to resolve any shipping-related issues and ensure a satisfactory shopping experience for you.

Address Accuracy:

  • Please ensure that your shipping address is accurate and complete to avoid delivery delays or returns.
  • We are not responsible for orders shipped to incorrect addresses provided by the customer.

Shipping Partners:

  • We partner with reputable shipping carriers to ensure timely and reliable delivery of your orders.

Shipping Notifications:

  • You will receive email notifications at key stages of the shipping process, including order confirmation, shipping confirmation, and delivery confirmation.

Holiday Shipping:

  • During holidays or peak seasons, shipping times may be longer than usual due to increased order volumes and carrier delays.

Customs and Taxes:

  • The prices displayed on our site are tax-free in Euros, which means you may be liable to pay for duties and taxes once you receive your order.
  • Import taxes, duties, and related customs fees may be charged once your order arrives at its final destination, determined by your local customs office.
  • Payment of these charges and taxes is your responsibility and will not be covered by us.
  • We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

Contact Us:

If you have any questions or need assistance with your order, please don't hesitate to contact our customer service team:

  • Email: info@studix.nl
  • Phone: 0645185094
    Available Monday to Friday, 9:00 AM - 6:00 PM (CET)

Thank you for choosing Studix. We look forward to providing you with a seamless shopping experience and timely delivery of your orders.